Technical Documentation

A collection of IT procedures, troubleshooting guides, and system documentation I've created to streamline operations and knowledge sharing.

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Network Troubleshooting Guide

Network Infrastructure

Comprehensive step-by-step guide for diagnosing and resolving common network connectivity issues including LAN/WAN, VPN, and wireless problems.

Networking Troubleshooting VPN
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Active Directory User Management

System Administration

Procedures for managing Active Directory users, groups, and permissions, including onboarding/offboarding workflows and security best practices.

Active Directory Security User Management
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Workstation Setup & Imaging

Hardware & Systems

Standard operating procedure for setting up new workstations, including hardware assembly, OS installation, domain joining, and software deployment.

Hardware Windows SOP

Coming soon.

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IP Camera & NVR Configuration

Security Systems

Complete guide for installing and configuring IP camera systems and Network Video Recorders, including network configuration and troubleshooting.

Security IP Cameras Configuration

Coming soon.

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PowerShell Automation Scripts

Automation & Scripting

Collection of PowerShell scripts for common IT tasks with detailed usage instructions, including system diagnostics, user provisioning, and reporting.

PowerShell Automation Scripts

Coming soon.

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Router & Switch Configuration

Network Infrastructure

Step-by-step procedures for configuring enterprise routers and switches, including VLAN setup, port configuration, and basic security hardening.

Networking Configuration Infrastructure

Coming soon.

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Hardware Diagnostics Procedures

Hardware & Troubleshooting

Systematic approach to diagnosing hardware failures in desktops and laptops, including component testing and replacement procedures.

Hardware Diagnostics Troubleshooting

Coming soon.

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Ticketing System Best Practices

IT Operations

Guidelines for effective ticket documentation, prioritization, and resolution tracking to improve team efficiency and user satisfaction.

ITSM Best Practices Operations

Coming soon.